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Account Officer, Custody Solutions
Our client is seeking an Account Officer to join their Custody Solutions team on a full-time, permanent basis. This role is responsible for delivering a high standard of client service to a portfolio of institutional and private clients with bespoke global custody and banking needs. The successful candidate will act as a key point of contact, ensuring seamless day-to-day operations and fostering strong client relationships. The position offers a hybrid working model and the opportunity to contribute to a high-performing, collaborative team. Job Duties: Maintain and update client records in line with regulatory and internal standards Oversee daily service administration for assigned clients, including fund transactions, payments, FX, DVP settlement, and reporting Manage and track client queries, ensuring prompt and accurate resolution Ensure client fees are calculated accurately and collected on schedule Collaborate with internal departments to provide solutions and ensure high-quality service delivery Stay up to date with internal systems to effectively support and advise clients Identify and escalate client issues and potential service risks to management Communicate policy or procedural changes to clients in a timely and professional manner Job Requirements: Experience in client service or administration within the banking or securities industry Strong written and verbal communication skills Proficient in Microsoft Excel, Word, Outlook, and online client service platforms Flexible, team-oriented approach with the ability to work under pressure Willingness to pursue relevant securities qualifications (desirable) Experience in a client-facing environment (desirable) What You\'ll Love: Our client offers a dynamic and progressive working environment where collaboration and client satisfaction are paramount. Employees are supported through strong leadership, coaching, and ongoing development opportunities. With flexible working options and a culture focused on mutual success, this is an opportunity to make a lasting impact within a global financial institution. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here #J-18808-Ljbffr Salary: GBP 36000 - 60000 per year