Ad Operations Specialist
Location: Menara Shell, Kuala Lumpur
Work Arrangement: Hybrid
Working Hours: 24/7 rotational shiftEmployment Type: Contract / Full-time
Salary: Up to RM5,000 (based on experience)
Job Summary
We are hiring an Ad Operations Specialist to manage the end-to-end execution of digital advertising campaigns across ad platforms. This role involves campaign setup, trafficking, QA, monitoring, optimisation, and reporting to ensure campaigns meet performance and delivery targets.Key Responsibilities
- Set up and manage digital advertising campaigns in ad platforms (Ad Server / DSP)
- Upload creatives and configure targeting (audience, frequency, etc.)
- Perform QA checks before and during campaign launch
- Monitor campaign delivery, pacing, and performance
- Troubleshoot campaign issues and optimise performance
- Generate performance reports and handle billing reconciliation
- Collaborate with global stakeholders across multiple time zones
- 2–6 years of experience in Ad Operations / Programmatic / Campaign Management
- Hands-on experience with campaign trafficking and optimisation
- Experience with ad platforms such as Google Ad Manager, DV360, The Trade Desk
- Strong understanding of campaign KPIs (CTR, pacing, delivery, conversions)
- High attention to detail and ability to work in a fast-paced environment
- Experience with Excel (advanced), Tableau, or Looker Studio
- Knowledge of CTV / OTT, video and display advertising
- Familiar with tools such as Jira and Salesforce
- Understanding of tracking, DMP, and data privacy
Contract length: 12 months
Pay: RM5,000.00 per monthBenefits
- Additional leave
- Dental insurance
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
- Are you able to work 24/7 rotational shift?
- STM/STPM (Required)
- Google Ad Manager: 1 year (Preferred)