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Customer Service Dispatcher
Overview
Why You'll Love This Role
Who We Are
What We Offer
We believe great people deserve great support:
- Starting pay: $16–$18/hour (seasonal) $18 - $20 (permanent-full-time employees)
- Comprehensive benefits for full-time employees (Medical, Dental, Vision)
- 401(k) with generous company match
- Paid Time Off & Paid Holidays for full-time employees
- Paid Sick Leave & Bereavement (FT & PT)
- Employee Stock Purchase Plan
- Hands-on, paid training to set you up for success
- Positive, empowering workplace culture
- Clear growth potential with an Individualized Leadership Plan
Responsibilities
A Day in the Life of a Dispatcher
No two days are exactly the same, but you’ll always know your work matters.
- Schedule and adjust customer appointments using PestRoutes
- Optimize technician routes to ensure timely, efficient service
- Communicate closely with Inside Sales and Branch Operations Managers
- Proactively manage schedule changes due to availability, illness, or demand
- Contact customers to reschedule appointments when needed
- Provide visibility into branch availability and sales opportunities
- Support sales reps and branches on a case‑by‑case basis
- Stay ahead of scheduling needs, openings, and bottlenecks
- Attend DCM meetings and collaborate cross‑functionally
- Build systems that keep schedules running smoothly—even on days off
Qualifications
What We Are Looking For
You don’t need pest control experience -we’ll train you. The right mindset is what matters most.
- High School Diploma or equivalent
- Strong attention to detail and time management skills
- Comfortable multitasking in a fast-paced environment
- Clear, professional written and verbal communication
- Solution-oriented and adaptable
- Confident, dependable, and quick to learn
- Works well both independently and as part of a team
The Bottom Line
Fox Pest Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
