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Drive commercial and operational structural directions for business growth and sustainability
Identifying areas for improvement and implementing strategies to optimize cost, delivery time, and market reach
Ensure the maintenance of key performance indicators (KPIs) for all EM operations processes, including cost, delivery time, market reach, loss rate, and more
Spearhead projects and initiatives aimed at bridging gaps within each operational aspect, working closely with external stakeholders
Facilitate seamless integration of new vendors throughout the entire process, negotiating competitive rates and improved delivery service level agreements (SLAs) to minimize platform shipping costs and enhance overall performance
Lead overall project planning and tracking of milestones across key workstreams to achieve the desired business outcomes, including establishing clear communication to ground operations to ensure operational feasibility and success
Requirements
Candidates must possess at least Bachelor’s Degree in any equivalent field
At least two (2) years of working experience in the related field, preferably with experience in commercial and operations
Experience in performing strategic analysis and performance reporting
Experience in establishing structured processes
Able to work independently in a complex and diverse environment
Well verse in Microsoft Office applications i.e. Excel and Words
Good communication skills in Bahasa Melayu and English
