Salesforce Developer/Admin

Main purpose of role:

  • The SeniorSalesforceAdministrator will lead the configuration, customisation, and administration of Gamma’sSalesforceplatform, ensuring the platform supports strategic business goals, drives operational excellence, and evolves in line with business needs.

Key responsibilities:

·Own and perform advanced org maintenance tasks including proactive health checks, optimizer analysis, release readiness evaluation, and third-party app governance.

·Lead the impact assessment and execution of eachSalesforcetertiary release (Spring, Summer, Winter), ensuring risks are identified, changes are prioritised, and user enablement is planned and delivered effectively.

·Deliver business change initiatives aligned with strategic business objectives, ensuring scalable and future-proofedSalesforcesolutions are implemented.

·Champion the use of automation to drive efficiency and consistency across business processes, leading the design, build, optimisation, and maintenance of advanced Flow solutions.

·Demonstrate deep expertise inSalesforceFlow design patterns, sub flows, fault handling, and best practices.

·Provide expert-level support to the business, acting as an escalation point for critical issues while ensuring service resolutions meet or exceed agreed service level agreements (SLA).

·Build, refine, and govern the creation of complex reports, dashboards, and analytics solutions to drive insight-led decision-making across the business.

·Create and maintain high-quality, standardised documentation to support to the DevOps Team knowledge base and standard operating procedures.

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