Senior Retail Assistant (Toppen - JB)
- Have knowledge and be passionate about the products/services offered
- Achieve personal sales target and contribute to the achievement of the outlet target
- Provide positive customer experience by addressing customer enquiries, and recommending potential products and services depending on their needs
- Support the implementation of appropriate customer service channels and solutions for managing customers’ concerns
- Effectively execute any outlet promotions to increase sales revenue and customer experience
- Recommend potential products or services to management by collecting customer information and analysing customer needs
- Prepare sales and service reports for the outlet as required by the outlet manager
- Participate, prepare and carry out daily opening/closing as well as stock take according to SOPs as required
- Participate in ad-hoc roadshows and events to ensure successful sell-out target achievement
- Ensure cleanliness of the outlet and maintain proper display of the retail fixtures and demo units
- Contribute to the team effort by accomplishing related results as needed
- Provide training to new joiner
- Any other ad-hoc duties assigned from time to time
Requirements
- Vibrant and outgoing candidate.
- Possess minimum SPM with proficiency in Mandarin, English.
- Retail working experience and able to manage a team.
- Able to work on retail hours and public holidays.
Job Type: Full-time
Pay: RM2,500.00 - RM3,000.00 per month
Application Question(s)
- Expected salary
Language
- Mandarin (Required)
Location
- Johor Bahru (Required)
